The Ice Machine is fixed!

Well, after months of calling and e-mailing, finally the ice machine is fixed in the visitation area at CMCF. The alleged part that was on back-order since December arrived and I think it only took about a month to get it repaired. Yet another subject of irritation for me. Another issue that our tax dollars are paying that isn't getting done properly. You see, the maintenance for this equipment is contracted and my concern is under what contract is it acceptable for a part to be on back-order and a piece of equipment to be in a non-working capacity for 5 months. It is my opinion that this is completely unacceptable.